I remember the time I met “Countrywide Financial” in Chennai for a software solution for their loan processing team. The interaction, the experience, and the subsequent proposal that the Projects Team & I put together was a learning experience in itself and the lessons learned in the process are not something they teach anywhere. During… Continue reading How to sell more by being Human!
I was taking a casual stroll one evening at our apartment complex. I saw a small boy, my son’s friend, after a long time. Both of us were wearing a mask. Me: Suhaas? Suhaas: Yes. Hi Uncle! Me: Hi Suhaas! Suhaas: How are you, uncle? I was pleasantly surprised. Me: I am fine, Suhaas. How… Continue reading 3 Lessons [Gems] I learnt from children!
There were two brothers. Their dad had passed away. Now, the property left by the father had to be split between the two sons. Left to themselves, they will fight with each other. Even if they don’t fight, they will be left with some unhappiness. But there’s a way out. What’s that? Just hang on… Continue reading How to split the Accounts?
My Wife, Son & I were travelling back to Bangalore from Chennai in a night train once. We got in to the train about 15 minutes before departure. That’s because we don’t like to board a moving train. We got in & found our berths. But there were people already occupying them. There were bags… Continue reading Say “NO”, when you have to!
It was around 8 pm. I was in office working on a proposal. There was no one else. The phone rang. I answered. It was Shiv, Head of Sales with one of our Reseller Partners. I was with Sonata, a major distributor of various packaged software products in India, then. Shiv wanted to speak to… Continue reading Working with Reseller Partners calls for some skills!
My competitor sold more than I did. Do you know why? In the initial days of my sales career, I sold antivirus software. For a year, we had product specialization at our company. I specialized on AV. [That was not my choice but my manager’s.] The whole market was mine to take. No account restrictions.… Continue reading The strategy used by a competitor….
#AnchorClient is some one who has reaped benefits in the past or in the recent past from your products &/or services & continue to buy from you even today. I have had such clients & have also had other potential anchor clients slip through as well. Read the full story. That was a time I… Continue reading Anchor Clients!!
I have a number of stories to narrate from my experience in recruitment. But one thing is common across all the stories. And, that is: Nobody opposes the idea of growth in career. Howsoever one might be well settled in an organization, they definitely like the idea of further growth. Companies grow because the people… Continue reading Stories from recruitment!
He is a small time real estate developer in a neighborhood locality in Chennai. He doesn’t advertise at all. He doesn’t cut corners. Instead, he delivers a good quality. He completes the project as promised, on time. He lives in the same locality in his own house built by his company. He follows the law… Continue reading Builder Par Excellence!
Two true stories, today: Customer Care team at a food products company received a call. Customer: I recently bought a pack of your Parota. This is not the first time I am buying this. I love your parotas. There is no complaint on the quality even now. Agent: Thank you so much Ma’am. Please continue.… Continue reading True Stories!