Why would a CRM leader buy a chat client? Does it mean that the CRM business is slowing down?
Communication space is getting hotter. #Zoom, #MicrosoftTeams, #BlueJeans etc.
salesforce #slack #acquisition #b2b #sales #chat #communication
Why would a CRM leader buy a chat client? Does it mean that the CRM business is slowing down?
Communication space is getting hotter. #Zoom, #MicrosoftTeams, #BlueJeans etc.
salesforce #slack #acquisition #b2b #sales #chat #communication
#Insights from the #Forbes #cloud100 2020, list of #SaaS companies.
Along with the list of #skills that are #ondemand right now.
Some Insights from the Forbes Cloud 100 2020, list of SaaS companies:
The following Industry Verticals are leading the current technology landscape.
And the Companies in the above verticals are:
The Skills that are in demand:
#jobs2020 #jobs #techtrends2020 #postcovid19 #trending #techjobs #skillsdevelopment
Sales People are by far the only ones who do not stop learning. Yet they feel inadequate and identify areas of improvement. And continuously they upgrade, refine & groom themselves.
Your Greatest Weakness is Your Greatest Strength!
Identify your Greatest Weakness / your business’ Greatest Weakness and you will be on your way to achieving Great Success.
Some thoughts to help you identify your weakness:
Do you have any thoughts on this. Share your valuable thoughts with us.
Happy Selling!!
For any help in Marketing, Sales, CRM please contact:
kannan@zignalytics.com
I happened to watch a portion of a documentary on marathon running. What I learnt is that it calls for more preparation than what is required for a sprint. Endurance is key for a marathon.
While speed and agility are important for a Sprint, one should save energy and stay in the game at a consistent pace, to be successful in a Marathon. But both require stringent practice. It’s needless to state that the training is completely different for each.
What can we learn from these and apply in our day to day Sales situations?
Some portions of a marathon resembles a sprint. So, the techniques will come in handy. We must be trained to handle such sudden sprints as well. And we should respond with speed and agility when the situation demands.
So, Sales is not just a marathon but a “series of sprints” as well. Success in one sprint or couple of sprints don’t guarantee success in the marathon. Marathon is a different ball game altogether.
If we know how to enjoy it, it will be a breeze.
Happy Learning!
Happy Selling!!
Contact us at:
sales at zignalytics dot com
#sales #salestips #crm
Dashboards have been in use for more than two decades now. Initially, it was available only for the CXOs to stay up to date on their teams’ performance and targets. But it is now important for each one of us to use a dashboard to stay focused and reach our goals.
Let us take a quick look at how dashboards can help Sales folks:
If you want a dashboard, please contact us:
sales at zignalytics.com
#sales #data #dashboards #targets #CRM
You must have read the news, I am sure.
Apple became the first $ 1 Trillion company in terms of market valuation in August this year, followed by Amazon, the second $ 1 Trillion company.
What makes Apple & Amazon tick?
One thing I am sure, they are focused on Customer Experience & making lives simpler for their customers.
Daniel Martins, an independent researcher says: “It’s too high of a bar to assume that they’ll succeed at everything that they do.” “But at the same time, I think Amazon is the best combination in the world of the scale of a large company and that entrepreneurial DNA with the spirit of a startup.”
So, that’s the secret.
It is reported that Apple took long to reach there whereas Amazon sprinted to get there. Amazon took 3 months to cover the last 200 billion whereas Apple took 15 months to do the same, news agencies reported.
Apple was founded in 1976 & Amazon in 1994.
Amazon generates an annual revenue of 178 Billion & in 2018 it may make a paltry sum of 8.5 Billion as profits. It employs around 550,000 people worldwide.
While there are differences between these two Trillion Dollar Giants, the common thing is this: They both know how to market and sell.
Jeff Bezos = Bill Gates + Warren E. Buffett, in terms of Net Worth.
Between Apple and Amazon, one sells at a premium whereas the other lowers prices consistently. You know who.
Some ideas to follow:
Happy Creating!
Happy Selling!!
#sales #startup #ideas #marketing #branding
Contact us at:
Sales at zignalytics .com for any help in Marketing / Sales / CRM.
Prospecting is not researching about Prospects. It is nothing but validating if the Prospects are going to buy from you or not. Whether there is a product fit or not. It is about finding if it is worth spending that time with them. You can fight competition. But you cannot fight “no fit” or “no need” or “no funds” or all of them put together.
Some questions for you to ask them:
Happy Prospecting!!
Happy Selling!!
#Sales #CRM
Contact: kannan@zignalytics.com
Have you ever asked your best customers why they bought from you. This is essential to position your product or service.
Some of the reasons why customers buy what they do:
Happy Selling!!
Contact: kannan@zignalytics.com for any help in #Sales #Marketing #CRM
CRM is not anymore a buzzword. It is not just another acronym that an IT Professional builds skills on to grow in his / her career. CRM, as you are aware, stands for Customer Relationship Management. When someone says CRM, they refer to an application software used by Sales, Marketing and Customer Service departments of a Business entity. Typically, CRM has these three modules – Sales, Marketing & Customer Service. Analytics is either offered as another module or as part of all these modules.
Coming to the Sales module, the App helps Sales people of a business close more deals. The Sales CRM application helps in Account Management, Activity Management, Lead Management, Contact Management, Opportunity Management, Pipeline Management.
Typically sales people get leads from Marketing department and start validating those leads. Sales people also generate their own leads as well. Starting from a cold call, qualifying a contact as a lead or validating the leads passed to them and then finding an opportunity with that lead and converting that lead to an opportunity and taking that opportunity through various Sales Stages – for example from Needs Assessment to Closing and beyond, the Sales CRM helps sales people perform their job more efficiently.
CRM is unlike traditional applications used in an enterprise. By traditional applications, I am referring to the transaction oriented applications – say for ex, Financial Applications [that is used to track the finance from order to pay or purchase to pay etc] or Enterprise Resource Planning [ERP] application that helps in the back office business processes. These applications capture limited customer information – order and payment details of customers and cannot satisfy the requirements of the sales people.
Sales people are the face of any business. They occupy and run the front office. They are the point of contact when a customer walks into a business. They handle all the customer inquiries that are received through various channel. This is inbound traffic. Customers get in touch on their own and express interest in a product or a service. While sales people handle this inbound traffic, they also run outbound sales to identify customers who may be a good fit for their products or services and can benefit from them. The sales people do a number of activities to acquire new clients.
“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.” – Steve Jobs, Apple
Coming to Sales CRM, it captures customer data in detail and it is mapped to the Sales Process of an Organization. The sales process of an Organization is the process followed from the first contact with a prospective customer till the order closure. It starts with the sales person contacting a lead, understanding the needs and evaluating the needs, checking product fit or service fit, budgeting, Mapping Customers Organization Structure, Identifying Decision Makers / Budget holders / Influencers, Demonstrating, Proposal submission, PoC [Proof of Concept], Closing, Following-up.
The Sales CRM captures all the data through this entire process. It is a complete salesforce automation. Contact management is the basic feature that helps sales people to keep all customer contact details in one place. They can map social media accounts of their contacts as well. They can even create a field to capture the news feed about the customer’s organization from the web.
Sales CRM captures all the leads. Allows one to convert those leads into opportunities as they get qualified. The opportunities then follow a predefined sales process through various sales stages. And sales people can then visually see which opportunity is in what stage. A series of opportunities in various sales stages is a pipeline. And sales people can have multiple pipelines – one each for a specific product or a business entity or a division or a geography.
Sales pipeline management is critical to success of any organization. The low hanging fruits will be taken care of. But it is those warm leads that needs to be nurtured for long term success of an organization.
At any given point, the sales people see which opportunity is in what stage, in the CRM. The CRM intuitively tells where the sales people should focus their energies and what should be done with all the other opportunities and other leads as well.
CRM is useful for any business with either one sales person or 200 sales people. Whether it is a B2B or a B2C. Regardless of whether it sells a capital intensive product or everyday use product. Whether they sell directly or through the distribution channel. Whether they sell online or offline. Whether their sales cycle is long or short. As long as they sell and want to grow by selling more, they need a CRM. CRM is an essential tool in today’s competitive world. Without that, businesses will be doomed.
It is not anymore a buzzword.
A thoroughbred CRM Consultant will ask you a number of questions before suggesting the best CRM that would suit your organization. From your organizations perspective, you may start documenting your requirements.
For Q1 2015, GetApp ranked Pipeliner Sales CRM as No.1 in the overall ranking. Feature-wise [User reviews, Integrations, Mobile App, Media Presence, Security] ranking [out of 20] is also listed above.
Get in touch with us to know more.